Did We Make You Smile?

Are you unhappy about something we have done, or not done? Please tell us and we will sort it out right away!

We place a high premium on your opinions, because it enables us improve the service we offer to you.

We offer four easy ways to contact us if you have a complaint about any of our products or services:

E-mail	Send an e-mail to us at PensionSolution@stanbicibtc.com and we will respond to you within 48 hours.
Website	Simply fill our Complaint Form and we will respond to you within 48 hours.
Telephone	You can reach us on 01-2716000.
Our Locations	You can walk into our representative office in almost any state of the Federation and speak with the Pensions Liaison Officer.

We are glad to sort out problems quickly and resolve complaints properly.

Sometimes, one customer's complaint can point the way to improve our services for everybody. So, if there is something you will like to see us change, please talk to us.

Your opinion matters!

We take your complaints seriously. Our goal is to continually improve our services and keep you happy.